Corporate Resource Alliance

Problem Solving for Small Business
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Management Practices Survey
Exceptional tool to get a comprehensive understanding of the way your vision, mission, and goals are being handled by employees.
 
 
The impact of what you learn from these surveys will assist you in decision making and help make significant and sustained improvements in your bottom line!
 
 
Employee Attitude Survey


Corporate Resource Alliance goes beyond simply reporting the extent to which your staff may be satisfied working. We breakdown the job experience into key elements, ask critical questions and look into the circumstances impacting your staff members' work.

 

 

We are able to find out about:

  • Employee-management relations.
  • Staff's opinion of compensation and benefits.
  • Workplace health and safety.
  • The relationship between productivity and the work environment.
  • Employee's perception of advancement opportunities.
  • Training and development programs that are available.
  • Employee experience dealing with customers and the general public.
  • And much more.

 

We do more than just identify the positives and the negatives.  We look for reasons why, and explore possible solutions for you to consider.

 
Customer Satisfaction Survey

1. Feedback from the "silent majority"

  • Feedback is most often received voluntarily from customers that are very pleased or very unhappy with your products or services.  The majority of customers tend to fall between these two extremes.
  • Surveys provide a forum for this "silent majority" to express their opinions.

2. Identifying problems - Solving problems

  • Customer's perspectives are different from owners or employees.
  • Customers might identify problem areas you do not realize exist.
  • Asking customers how they would solve a problem might lead to solutions previously not considered.

3. Evaluating new ideas

  • Customer's opinions are very important when evaluating whether to make changes in your business.

4. It says you care to listen

  • Taking action on survey feedback sends a message to your customers that you care to listen and take their opinions seriously.

5. Effective advertising material

  • Favorable survey results quoted in advertisements grab people's attention.